"How are you? hope all is well.
Before we go into business allow me to command your outstanding service two weeks ago. Even so the communication line was of bad nature, the order complex and many non standard requests you went out of your way to make it happen. due to that it was important for me to complete the order with TWA. If you can forward me an email so I can express that to your suprevisors I'll be more than happy to do so.
Now for business. I have completed the order over ebay. I purchased the panasonic 824, 0x8 extention card and door card. I didn't have the option for expedite shipping. please see if you can dispatch it so it arrives before or on Saturday and I'll pay the extra cost.
Finally, please make sure the system supports 220V and not only 110V.
If you have any questions or clarifications, please contact me via email or 011+234806688xxxx.
Oded C. - Austin, TX
"I have ordered this phone before from your company and have been very happy with your service. Thank you."
Williamsburg Vet Clinic - Orlando, FL
"Dear Mr. Paige:
I can't thank you enough for taking the time and sending me the hearing device that we had spoke about.
I tried it out and it is great. Ordinarily I can't understand a lot of what is being said on TV, particularly when it is a movie or a play. With the "Pocketalker" I catch almost every word. Can't wait to take it to the movies where a lot of talk comes through as mumbling.
Judge Joel - Los Angeles, CA
I have received the ear phones and they seem to be just fine. Also have printed out the invoice.
Thank you for your help and every body else that helped me to return my wrong order and get it returned.
It was great to do business with your company.
Kay F. - Green Valley, AZ
"Thanks Dusty, I received that email. I wanted to thank you again for putting up with my constant flow of emails and calls in the last couple weeks. You've been extremely helpful. We will be ordering again soon, but this time we'll give ourselves enough lead time to avoid any stress.
Waukesha County Circuit Courts - Waukesha, WI
Just wanted to thank you for your prompt reply! It is a pleasure doing business with companies that makes my job easy."
Eagle Ridge RV Center - Lake Wales, FL
"GREAT HELP FROM YOUR SALES STAFF. FAST AND KNOWLEDGABLE"
TREVOR R M. - IONIA, MI
Wow, great customer service. Thank you so much!
(Next Day Air Order for Bear River Band of Rohnerville Rancheria)"
Deborah K. - Loieta, CA
"TWA had exactly what I was looking for, an older model phone for our existing system. Shipping was a little slow, but it was over the xmas holiday."
Jackson Electric - San Diego, CA
We ordered and received the equipment to make our phone hands free! Thank you so much for your help in guiding us to the correct equipment.
Next question: Can you suggest any “Wireless” equipment to use with our phone…the headset is great..but it does limit my area….can only go as far as my cord will let me!
Any info would be greatly appreciated.
Debra M. - Annapolis, MD
"Hi Anthony and Angela
Thank you Anthony for your swift reply to my mail, I appreciate this and I have placed an order (#67xx5x) which is now in process.
And thank you Angela Posos, for answering as quickly as you did when I asked for some clarification on the payment method and even sending the return email to another email address than the one I used in that moment. Payment
is on way.
The way you work is excellent and I am very impressed. This is since I have many times experienced the total lack of response from companies seemingly present on the web but obviously not there when you try to reach them.
The detail I was looking for is a box from Wiremold and we need this one since we, being based in Sweden, are selling a particular product designed for the US market hence with other fixing details that the common European ones. We can buy only one model of these boxes from a UK supplier but it is slightly too deep and the one I now found with you fits better.
I understand that you sell a huge number of products and components and I will try to take time and get a better view of this.
We are not likely to become a big customer of yours but I know that we will buy a few things every now and then and it feels good to know that you seemto have the kind of corporate culture one highly appreciates. (At least the two of you tells me so)
Beo B. - Orebro, Sweden
"Smoomth purchase, fast delivery."
William L. - Auburn, IN
"Would buy again soon."
Jake H. - Riverdale, NY
"Got everything on time at the agreed price. Have not attempted installation yet."
Allen C. - Fullerton, CA
"Thank You, Job well done and on time."
Christy L. - Scottsdale, AZ
"Very good. Unfortunately, I purchased the wrong item, but they were great about helping me with the return. Highly recommend this vendor."
Lauren D. - Lafayette, CA
"Very quick shipment. Product was in stock and delivered as promised."
Sara W. - Airway Heights, WA
"I was very pleased-was what I ordered and sent quickly."
Jean J. - New Windson, NY
"Thank you, great service and notification."
Stan E. - Uniondale, NY
"Everything went smoothly. No problems. Thank you."
Christoopher D. - Clarence Center, NY